Entergy Louisiana Confirms 3,000 Algiers Residents Impacted by Power Outage
Temporary Repairs Made, Permanent Restoration Expected Soon
Entergy Louisiana reported on Sunday, November 27, 2023, that approximately 3,000 customers in Algiers, Louisiana, experienced a power outage following a fault in an underground transmission cable.
Cause and Resolution Timeline
Initial investigations indicate that the outage occurred due to a cable fault in a section of the underground transmission system serving the Algiers area.
Entergy crews worked swiftly to isolate the affected area and make temporary repairs, restoring power to the majority of customers within hours. A permanent repair is currently underway and is expected to be completed by the end of the day.
Affected Areas
The outage primarily affected customers residing in the following areas of Algiers:
- General DeGaulle Drive
- Opelousas Avenue
- Newton Street
- And surrounding streets
Customer Support and Updates
Entergy Louisiana encourages affected customers to stay informed about the outage status and restoration efforts through the following channels:
- Entergy New Orleans website: entergyneworleans.com
- Entergy Louisiana outage map: entergy.com/la/home/outages
- Entergy Louisiana Twitter: twitter.com/EntergyNOLA
Customers experiencing emergencies or hazardous situations should contact Entergy Louisiana directly at 1-800-9OUTAGE (1-800-968-8243).
Stay Informed and Safe
Entergy Louisiana reminds customers to stay informed about outage updates and take necessary precautions during power outages, such as keeping perishable food items refrigerated and using alternative light sources.